FAQ

SHIPPING & RETURNS

How can I confirm the successful completion of my order?

Once you've completed the checkout process, you will be redirected to a page displaying your order confirmation. Within 24 hours, you will also receive a confirmation email. A second email containing tracking information will be sent once your order has been shipped. If the transaction is not approved, you will receive an email notification and won't be charged. At that point, you can choose an alternative payment method or save your order for later.

When can I expect my order to arrive?

Once your order has been shipped, you will receive a confirmation email.

Our goal is to deliver your NAZ jewelry within 14 working days.

When will I be charged for my order?

You will be charged immediately upon placing your order.