Frequently Asked Questions

The size of your piercing jewelry depends on several factors: the location of the piercing (lobe, tragus, helix, etc.), the type of jewelry you want to wear, the anatomy of your ear, and the stage of healing. To help you make the right choice, we recommend checking out our ear piercing size guide, which includes detailed diagrams and tips for each area of the ear. You’ll find everything you need to choose the perfect size for your piercing.

Worldwide shipping applies. All our orders are shipped with our partner DHL Express, in secure, insured, and tracked conditions. No additional fees will be charged by MAZ at the time of purchase.

Yes, you can return anyunworn piercingin itsoriginal condition and packagingwithin30 daysfor a refund to your original payment method.

Please note that certain items are non-refundable (custom pieces, discounted items, and exchanges).

Return shipping costs are your responsibility.

Visit our General FAQ to learn more about sizing, gift ideas, orders, shipping, and more.